Service Patterns UK
A grass-roots network for people working with service patterns across government and the public sector.
Resources
We have gathered together the following resources to help you get started with service patterns. Get in touch below if you have something to add!
Service pattern examples
Cross Gov ‘Apply’ service pattern (proof of concept)
Cross Gov ‘Appointments’ service pattern (proof of concept)
Centre for Digital Public Services (Wales) service pattern library
the Projects by If design patterns catalogue
Service and Design Patterns for Social Housing
The Mental Health Patterns Library
Essex County Council /Futuregov Service Patterns
Essex County Council Service Patterns (github library mvp)
Blogs
Service Patterns in the Scottish public sector part 1 (2025)
Service Patterns in the Scottish public sector part 2 (2025)
Service Patterns in the Scottish public sector part 3 (2025)
Ministry of Justice Service Patterns presentation at SDinGov 2025 (2025)
UK Gov Design Cross Gov service patterns (2025)
Ben Holliday service patterns round up (2025)
TPX Impact service patterns at services week (2025)
EE/BT: Delivering results. Early signals from our first Service Pattern (2025)
Ministry of Justice Design Share & Reuse blog series (including service patterns) (2024-2025)
GovStack– service patterns in the Service Gazette (2024)
TPX Impact & DWP service patterns (2023)
Ben Holiday how to use service patterns (2019)
Essex County Council service patterns in the Service Gazette (2019)
UK Gov Design 10 principles for service patterns (2018)
UK Gov Design Let’s talk about service patterns (2016)
Recordings
Service Patterns UK Community Calls - Past Recordings
International design in government call #37: Service patterns (2025)
Cross Gov service patterns – UK Gov Services Week (2025)
CDPS Service Patterns - Show and Tell (2025)
Defining service patterns at DWP - UK Gov Services Week (2024)
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